This homegrown CRM company is tapping AI, ML to automate sales processes

Anirban Ghoshal

Denave India Pvt. Ltd, a Noida-headquartered sales enablement company, is using intelligent programmes to automate and reduce ....

26 October, 2018

IBM, SAP lead cloud-based enterprise AI platform market: GlobalData

Anirban Ghoshal

Tech giant IBM Corp and business-software maker SAP AG lead the cloud-based enterprise artificial intelligence (AI) platforms ....

18 October, 2018
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Salesforce’s new product aims to compile fuller profiles of businesses’ customers

Anirban Ghoshal

US business software company Salesforce.com Inc. has launched Customer 360 to connect and integrate marketing data as well as ....

26 September, 2018

64% Indians say AI will bring new jobs, more interesting work: Salesforce survey

Shweta Sharma

A Salesforce study highlighted that 64% of Indians surveyed are confident that new jobs will emerge from AI, giving them the opportunity ....

12 September, 2018

Salesforce turns to SMEs in smaller cities to boost growth in India

Anand J

Smaller cities and small & medium enterprises (SMEs) are likely to drive Salesforce’s next phase of growth in India, ....

11 September, 2018

Cognizant to acquire digital transformation consultant SaaSfocus

Anand J

Infotech major Cognizant on Thursday said it will acquire SaaSfocus, a consulting firm specialising in digital transformation, ....

23 August, 2018
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Salesforce adds AI to its next-gen CRM service cloud Einstein

Anirban Ghoshal

Customer relationship management software provider Salesforce on Thursday said it is releasing a new generation of its service ....

12 July, 2018

In 5 years, we expect India to be the largest market by revenue: Zoho CEO Vembu

Anand J

After fairly good growth in the 2000s, cloud-based business software firm Zoho Corporation grew at an accelerated pace in the ....

11 April, 2018

US business software firm Salesforce mulling products based on blockchain

Anirban Ghoshal

US business software developer Salesforce.com Inc. may soon come out with new products that run on blockchain technology. According ....

9 April, 2018

IBM firm Bluewolf starts Salesforce practice in India

Anirban Ghoshal

Bluewolf, the cloud consulting arm of IT services provider IBM Inc., has launched its Salesforce practice in India. As part ....

14 February, 2018
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IBM’s Watson and Salesforce’s Einstein to collaborate on AI, cloud platforms

Anirban Ghoshal

Technology giants IBM and Salesforce are expanding their strategic partnership by bringing together their artificial intelligence ....

22 January, 2018

Freshdesk plays catch-up with Zoho and Salesforce, launches app marketplace

Dearton Thomas Hector

Chennai-based Freshdesk Technologies Pvt Ltd has launched its own app marketplace for developers and clients, the company said ....

23 February, 2017

Times Internet hires former Twitter exec Rishi Jaitly as CEO of Times Global Partners

Priya Prasad

Times Internet Ltd, the digital arm of media group Bennett, Coleman & Co Ltd (BCCL), said on Wednesday it has appointed former ....

16 November, 2016

Twitter COO Adam Bain steps down; CFO takes over

Dearton Thomas Hector

The outflow of highly-placed executives from US-based micro-blogging site Twitter Inc., in the midst of media reports of a possible ....

10 November, 2016

Twitter's India, Southeast Asia MD Parminder Singh quits

Disha Sharma

Just two days after Twitter Inc.'s India head Rishi Jaitly resigned, the micro-blogging company's managing director for India, ....

3 November, 2016

Freshdesk raises $55 mn from Sequoia, Accel Partners

Disha Sharma

Freshdesk Inc., which provides cloud-based customer engagement software, has raised $55 million (Rs 366 crore) in its Series F ....

1 November, 2016

Twitter may cut more jobs as future remains uncertain

Dearton Thomas Hector

Microblogging platform Twitter Inc. may cut about 300 jobs, or 8% of its workforce, Bloomberg reported, citing people familiar ....

25 October, 2016

Facebook unveils Workplace to take on Slack

Dearton Thomas Hector

After dominating the personal lives of more than a billion users, Facebook now wants to enter the workspace too. The social networking ....

12 October, 2016

Facebook selects startup JobSenz for FbStart programme

Binu Paul

Singapore-based job search and educational content platform JobSenz has been selected for Facebook's FbStart programme, which ....

10 October, 2016

Twitter starts talks to explore sale; Google, Salesforce potential suitors

Arti Singh

Struggling microblogging platform Twitter Inc. seems to have inched closer to getting acquired. The San Francisco-based company ....

24 September, 2016

CRM solutions giant Salesforce to acquire digital marketing software maker ExactTarget for $2.5B

Rashi Varshney

San Francisco-based Salesforce.com, the world's largest provider of customer relationship management (CRM) software, has offered ....

4 June, 2013