Kotak Mahindra’s Deepak Sharma on how virtual assistants are changing banking

Anirban Ghoshal

Kotak Mahindra Bank was among the first Indian lenders to let customers manage bank accounts via social networking sites such ....

22 June, 2018

AI-powered IBM Debater argues with human over subsidies for space exploration

Shweta Sharma

Artificial intelligence took a big leap in becoming man’s greatest opponent as technology giant International Business Machines ....

19 June, 2018
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Enterprises can now build their own chat apps via Google’s DialogFlow

Anirban Ghoshal

Global technology giant Google has released an enterprise chat builder app called DialogFlow on its cloud platform, the company ....

18 April, 2018

A crowdfunding platform is using AI to change how it raises money

Anirban Ghoshal

A crowdfunding platform has turned to artificial intelligence (AI) to change how it raises money for various causes. Milaap, ....

19 March, 2018

Chatbot startup Haptik partners Amazon to automate customer support & cultivation

Anirban Ghoshal

Conversational artificial intelligence platform Haptik has said it is partnering Amazon's cloud subsidiary Amazon Web Services ....

8 March, 2018

AI-based SaaS startup Trilyo gets funding from Yuvraj Singh-backed firm

Binu Paul

Trilyo, a tech startup which provides artificial intelligence-based software-as-a-service (SaaS) solutions for business-to-business ....

27 February, 2018
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Why chatbots are set to dominate customer support and service operations

Anirban Ghoshal

Nearly a quarter of customer service and support operations will integrate virtual customer assistant (VCA) including chatbot ....

19 February, 2018

AI startup Botworx.ai raises $3 mn in seed investment

Disha Sharma

Botworx.ai, a conversational commerce platform, has raised $3 million in seed investment led by Costanoa Ventures with support ....

9 February, 2017

Five Indian chatbots that are changing the game

Shruti Jain

Chatting robots or chatbots are slowly but steadily entering our lives. From booking flights or bus tickets to getting the most ....

9 November, 2016

Exclusive: Automated chat solution startup Joe Hukum gets Jabong CTO's backing

Nishant Sharma

Joe Hukum, which provides automated chat-based solutions to companies, has received commitment for a pre-Series A round of funding, ....

20 September, 2016