How Indian banks are using emerging tech to do more than just acquire customers

Shweta Sharma

In a bid to reduce costs, create product and service differentiation, and in turn, gain more market share in a crowded segment, ....

23 November, 2018

ICICI Bank deploys AI, data analytics to offer digital credit to younger customers

Anirban Ghoshal

In a bid to attract younger customers, ICICI Bank is making a short-term digital credit facility available on a selective basis ....

1 November, 2018
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HDFC Bank rolls out fintech accelerator in partnership with UK govt, others

Kavya Kothiyal

Private-sector lender HDFC Bank on Monday announced the launch of a fintech accelerator programme in partnership with the UK government, ....

8 October, 2018

WhatsApp sheds beta tag for payment service, ties up with two more banks

Shweta Sharma

Instant messaging platform WhatsApp has partnered with private-sector lenders HDFC Bank and Axis Bank to launch its payment services ....

1 August, 2018

State-owned lenders implement AI to automate customer service, streamline processes

Shweta Sharma

State-owned lenders Bank of Baroda, Allahabad Bank, and State Bank of India (SBI) are aggressively implementing artificial intelligence ....

2 July, 2018

WhatsApp updates privacy policy, may allow payments across UPI apps

Anirban Ghoshal

Facebook-owned instant messaging platform WhatsApp may soon start offering interoperability between other BHIM-UPI apps on its ....

25 June, 2018
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Axis Bank joins chatbot club with AI-powered assistant

Anirban Ghoshal

Axis Bank is the latest Indian lender to jump on the conversational banking bandwagon, with the private sector bank announcing ....

14 June, 2018

3i Infotech launches voice chat for selling financial and healthcare products

Anirban Ghoshal

IT company 3i Infotech has released a voice chat for banks, insurers and healthcare firms that sells related or complimentary ....

8 June, 2018

Using AI, ML to streamline processes, improve user experience: HDFC Bank’s Nitin Chugh

Anirban Ghoshal

HDFC Bank, India’s largest private-sector lender by market value, has been deploying digital assistants and robots in branches ....

4 May, 2018

HDFC Securities partners Google Home, Amazon Echo for voice assistant services

Anirban Ghoshal

HDFC Securities Ltd, the financial services intermediary of private lender HDFC Bank, has integrated a new voice-based assistant, ....

3 May, 2018
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HDFC Bank’s humanoid robot lands customer-care job in Bengaluru branch

Anirban Ghoshal

HDFC Bank on Thursday said it has deployed a humanoid robot called IRA 2.0 (Intelligent Robotic Assistant) to guide and interact ....

26 April, 2018

HDFC Bank blocks cryptocurrency transactions on credit, debit cards

Anirban Ghoshal

Just one month after Citibank issued an advisory barring all transactions for cryptocurrencies on debit or credit cards issued ....

14 March, 2018

WhatsApp rolls out beta version of UPI-based payments feature

Anirban Ghoshal

After months of speculation, instant-messaging platform WhatsApp has finally started India rollout of its payments service in ....

9 February, 2018

Ratan Tata-backed Niki.ai builds chatbot for Federal Bank’s mobile app

Anirban Ghoshal

Ratan Tata-backed artificial intelligence firm Niki.ai has tied up with Kerala-headquartered Federal Bank to launch a chatbot-based ....

23 January, 2018

Meet the six ventures that won Zone Startups' Next Big Ideas contest

Priya Prasad

Mumbai-based technology startup accelerator Zone Startups India along with the Government of Ontario, Canada and Ryerson University ....

18 November, 2016

Cardekho.com owner Girnar Software & Microsoft to settle legal dispute amicably

Maulik Vyas

In what can be termed as a happy ending in the dispute between the US tech giant Microsoft and domestic business process outsourcing ....

5 October, 2016

Yes Bank to invest in startups

Priya Prasad & Ranjani Raghavan

India's fifth-largest private sector lender Yes Bank is likely to make equity investments in startups enrolling in its Yes: Head-Startup ....

3 October, 2016

Scions of industry titans step in as Angels for startups

Disha Sharma

As startup funding gains ground in India, a new set of investors has begun taking bets on new ideas and enterprises. These are ....

2 August, 2016

HDFC Bank invests in auto portal CarDekho

Priyanka Sahay

Jaipur-based Girnar Software Pvt Ltd, the company behind auto portal CarDekho.com, has raised an undisclosed amount of funding ....

27 May, 2015

Vodafone Launches M-Paisa In Partnership With HDFC Bank

Anand Rai & Aashish Bhinde & Shrija Agrawal

Vodafone India has partnered with HDFC bank to launch HDFC Bank MobileBank Account with Vodafone m-paisa. The service will leverage ....

28 November, 2011