Freshdesk raises $55 mn from Sequoia, Accel Partners

Freshdesk Inc., which provides cloud-based customer engagement software, has raised $55 million (Rs 366 crore) in its Series F funding round led by Sequoia Capital India and existing investor Accel Partners. The company will use the money for launching new products and global expansion, it said in a...

Sainul K Abudheen

Freshdesk’s global competitor Zendesk files for IPO to raise up to $150M on NYSE

California-headquartered Zendesk Inc, a provider of SaaS-based customer support platform to enterprises, has filed for an initial public offering (IPO) where it is looking to raise up to $150 million. It intends to use the net proceeds to be raised from the offering for working capital or general co...

Team TC

SaaS-based Start-up Freshdesk Refreshes Its Customer Support Platform

Accel Partners-backed SaaS-based start-up Freshdesk Inc has launched what it calls ‘version 2.0’ of its helpdesk platform to make customer support more engaging, powerful and as simple as sending an email. Freshdesk is a customer support platform that allows organizations to support their custo...