Posts Tagged ‘ reverse logistics ’
Monday, May 13, 2013
When Hitendra Chaturvedi founded Reverse Logistics Co. (RLC) in Delhi in October 2008, “No one had a clue about what my (his) work entailed”. Some, in fact, dismissed his entrepreneurial plunge arguing that it’s not a wise decision to do something so experimental leaving a lucrative po...
For any e-tailer operating in India (or across the globe, for that matter), returned merchandise is essentially one pain point that is bound to increase operational costs but must be endured to earn customer loyalty. While most e-commerce firms have a 30-day return policy nowadays, the fine print is...
16 August, 2012 |