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Amazon offers better customer experience than Flipkart: Forrester report

Thursday, November 3, 2016 | More »

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The Indian arm of the US-based online retailer Amazon has been able to offer better customer experience (CX) than its home-grown rival Flipkart in the Indian market where the two ecommerce marketplaces have long been engaged in an intense battle for supremacy, according to a report by Forrester. Acc...

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Amazon eyes advantage over Flipkart with ‘Global Store’ launch in India

In what could give a huge boost to Amazon India’s efforts to gain dominance in the Indian e-commerce market, the US-based e-tailer has launched its ‘Global Store’ here that will give Indian customers direct access to over 4 million global products. With the launch of the Global store, ...

14 October, 2016 | More »