Why chatbots are set to dominate customer support and service operations

Anirban Ghoshal

Nearly a quarter of customer service and support operations will integrate virtual customer assistant (VCA) including chatbot ....

19 February, 2018

Ransomware will get bolder and AI will pose more security threats in 2018

Anirban Ghoshal

As data becomes the new oil driving the world economy, hackers will go after it more than ever before, spurring demand for professionals ....

16 February, 2018

From investment to wellness: Expect these 5 artificial intelligence trends in 2018

Anirban Ghoshal

Artificial intelligence (AI), machine learning, deep learning – all terms casually tossed about over recent years to paint ....

12 February, 2018

Global IT spending to reach $3.7 tn in 2018: Gartner

Anirban Ghoshal

Global IT spending is projected to reach $3.7 trillion in 2018, an increase of 4.5% from 2017, according to a report by market ....

22 January, 2018

Gartner predicts worldwide device shipments to remain flat in 2017

Varun Arora

The worldwide combined shipments of personal computers, tablets, ultramobiles and mobile phones are expected to see no growth ....

4 January, 2017

More than a quarter of users abandon wearable devices, says Gartner

Priya Singh

Smartwatches and fitness trackers stand the risk of being abandoned rather fast. A latest survey by research firm Gartner Inc. ....

7 December, 2016

MakeMyTrip-ibibo merger: What it means for hotel aggregators

Arti Singh

The merger between MakeMyTrip and Naspers-owned ibibo Group could benefit hotel aggregators in India in more ways than one. To ....

20 October, 2016

Snapdeal launches own cloud platform to enhance performance across applications

Binu Paul

Snapdeal, India's second-largest homegrown online retailer, has launched its own private cloud platform christened Snapdeal Cirrus ....

1 September, 2016

India PC shipments up 10.6% in Oct-Dec: Gartner


PC shipments may not register "significant growth" in India in the coming quarters, even as sales grew 10.6 per cent in the three-month ....

16 March, 2016

India fastest growing e-com market in APAC; to touch $6B next year: Gartner


"Digital commerce is at a nascent stage in India. However, India is one of the fastest-growing eCommerce markets in Asia/Pacific," ....

16 October, 2014

Smartphone sales growth to slow this year


Growth in global smartphone revenue is expected to slow this year as cheaper devices hit the market and weigh on average selling ....

14 February, 2014

Global mobile ad spend to reach $18B in 2014, says Gartner

Sainul K

Global mobile advertising spending is forecast to reach $18 billion in 2014, up from the estimated $13.1 billion last year, according ....

21 January, 2014

The Internet of Things to grow 30x to 26B units by 2020: Gartner

Sainul K

The Internet of Things (IoT), which excludes PCs, tablets and smartphones, will grow to 26 billion units installed in 2020 from ....

13 December, 2013

Lenovo tops PC makers, industry sales decline in quarter


Lenovo Group held on to its position as the world's No. 1 personal computer maker in the latest quarter despite a drastic dip ....

10 October, 2013

Mobile app downloads to reach 102B; revenues to hit $26B by 2013-end: Gartner

Sainul K

Annual downloads from various mobile app stores in this calendar year will grow to 102 billion from 64 billion last year, according ....

19 September, 2013

Samsung set to capture over 60% share in Indian mobile handset market: Gartner

Sainul K

Mobile device sales in India will reach 251 million units in 2013, an increase of 13.5 per cent over estimated sales of 221 million ....

11 October, 2012

There are 27 million smartphone users in urban India: Nielsen survey

Team TC

The smartphone rage is catching up in the country, especially in urban India, says a survey conducted by Nielsen Informate Mobile ....

22 June, 2012

Gartner Says PC Shipments Declined 1.4% In Q4


Global PC shipments declined 1.4 percent in the last quarter of 2011 mainly due to weak demand in Western Europe and the United ....

12 January, 2012

Gartner Sees 231M India Mobile Handset Sales In 2012


Mobile handset sales in India, the world's second-biggest wireless services market, are expected to grow an annual 8.5 per cent ....

22 November, 2011

Indian PC Market Grew 13% In Q3, 2011: Gartner

Anand Rai & Aashish Bhinde & Shrija Agrawal

Indian personal computer market (including desktop as well as laptops and netbooks) witnessed 13 per cent increase over the third ....

11 November, 2011

Lenovo Overtakes Dell To Become No.2 In The Worldwide PC Market

Anand Rai & Aashish Bhinde & Shrija Agrawal

Early this week, in an interview with Techcircle.in, Amar Babu, MD, Lenovo India had talked about Lenovo's plans to overtake Dell ....

13 October, 2011