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Freshdesk raises $50M in Series E funding from Tiger Global, Accel & Google Capital

Monday, April 20, 2015 | More »

Chennai- and US-based Freshdesk Inc, a provider of SaaS-based customer support platform for enterprises, has raised $50 million (Rs 314 crore) in Series E round of funding from its three existing investors. Tiger Global led the investment with Accel Partners and Google Capital also participating in ...

Freshdesk raises $31M in Series D funding from Tiger Global, Accel Partners, Google Capital

Thursday, June 12, 2014 | More »

Chennai- and US-based Freshdesk Inc, a provider of SaaS-based customer support platform for enterprises, has secured $31 million in a Series D round of funding led by existing investor Tiger Global Management. The round also saw participation from another existing investor Accel Partners and new i...

Freshdesk Arcade ‘gamifies’ customer support for better engagement, enhanced efficiency

Tuesday, September 18, 2012 | More »

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Freshdesk Inc., a SaaS-based customer support platform, has launched Freshdesk Arcade, a new ‘gamification’ feature that enables companies to turn their customer support into a game to better engage help desk agents. Once the gamification is done, every support ticket becomes a chance for the ag...

Techcircle SaaS Forum 2012 announces top 10 SaaS startups in India

Friday, August 31, 2012 | More »

If there is one area within the new-age technology that is red hot right now, it is software-as-a-service or SaaS – both in terms of startup activity and as a tool for entrepreneurs to build a low-cost business from scratch. Techcircle.in has come up with a listing of India’s top 10 emerging Saa...