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Posts Tagged ‘ Freshdesk Inc. ’

Freshdesk acquires video chat platform 1Click.io

Tuesday, August 18, 2015 | More »

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Tiger Global Management-backed Freshdesk, which provides a SaaS-based customer support platform for enterprises, has acquired video chat software 1Click.io for an undisclosed amount. This acquisition enhances the real time chat capabilities of Freshdesk, which is run by FreshDesk Technologies Pvt Lt...

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Freshdesk raises $50M in Series E funding from Tiger Global, Accel & Google Capital

Chennai- and US-based Freshdesk Inc, a provider of SaaS-based customer support platform for enterprises, has raised $50 million (Rs 314 crore) in Series E round of funding from its three existing investors. Tiger Global led the investment with Accel Partners and Google Capital also participating in ...

20 April, 2015 | More »

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Freshdesk raises $31M in Series D funding from Tiger Global, Accel Partners, Google Capital

Chennai- and US-based Freshdesk Inc, a provider of SaaS-based customer support platform for enterprises, has secured $31 million in a Series D round of funding led by existing investor Tiger Global Management. The round also saw participation from another existing investor Accel Partners and new i...

12 June, 2014 | More »

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Freshdesk Arcade ‘gamifies’ customer support for better engagement, enhanced efficiency

Freshdesk Inc., a SaaS-based customer support platform, has launched Freshdesk Arcade, a new ‘gamification’ feature that enables companies to turn their customer support into a game to better engage help desk agents. Once the gamification is done, every support ticket becomes a chance for the ag...

18 September, 2012 | More »

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Techcircle SaaS Forum 2012 announces top 10 SaaS startups in India

If there is one area within the new-age technology that is red hot right now, it is software-as-a-service or SaaS – both in terms of startup activity and as a tool for entrepreneurs to build a low-cost business from scratch. Techcircle.in has come up with a listing of India’s top 10 emerging Saa...

31 August, 2012 | More »