Posts Tagged ‘ Freshdesk Inc. ’
Tuesday, October 18, 2016
San Francisco- and Chennai-based Freshdesk Inc, which provides cloud-based customer engagement software, has acquired Chatimity Software Pvt. Ltd, a social chat platform that uses artificial intelligence (AI) and chatbot technology. Financial details of the transaction were not disclosed. “With th...
San Francisco- and Chennai-headquartered cloud-based customer service software provider Freshdesk Inc has launched a customer relationship management (CRM) solution designed for corporate sales teams. The product, Freshsales, will feature sales functions including lead, deal and account management; ...
22 June, 2016 |
San Francisco- and Chennai-headquartered cloud-based customer service software provider Freshdesk Inc has acquired Faridabad-based Memeticlabs Technologies Pvt Ltd that operates social media listening and analytics platform Airwoot for an undisclosed amount, marking its fifth acquisition to date. ...
14 April, 2016 |
San Francisco- and Chennai-based Freshdesk Inc’s acquisition of Konotor has borne fruit with the cloud-based customer support software company coming out with an in-app customer support service. The in-app, real-time messaging service, named Hotline, will help mobile-first businesses provide t...
25 February, 2016 |
San Francisco- and Chennai-based cloud-based customer support software company Freshdesk Inc has appointed Arun Mani as managing director of its European operations and Bobby Jaffari as its vice president of sales for its North American operations. “We’re excited to welcome new leaders to our ex...
24 February, 2016 |
San Francisco- and Chennai-based cloud-based customer support software Freshdesk Inc has acquired Pune-based visual collaboration platform Framebench for an undisclosed sum. As part of the transaction, the Framebench team will join Freshdesk’s office at Chennai. “While we’re not accept...
23 February, 2016 |
The year 2016 will be a year for scaling up, according to Girish Mathrubootham, CEO of Freshdesk Inc. The San Francisco- and Chennai-based provider of SaaS-based customer support platform for enterprises also intends to set up its first European base. In an interview with Techcircle.in, Girish Mathr...
8 February, 2016 |
Tiger Global Management-backed Freshdesk Inc has acquired in-app customer support platform Konotor for an undisclosed amount. Konotor allows businesses to talk to their mobile app users by creating a chat inbox inside the app. “Mobile-first companies face a unique set of challenges in customer s...
16 December, 2015 |
Tiger Global Management-backed Freshdesk Inc, which provides a SaaS-based customer support platform for enterprises, has named LinkedIn India MD Nishant Rao as chief operating officer. In his role as COO, Rao will be responsible for all non-R&D aspects of Freshdesk’s operations, the company sa...
20 October, 2015 |
Freshdesk, which provides a SaaS-based customer support platform for enterprises, has acquired social recommendations platform Frilp. Once integrated into its offering, Freshdesk can offer Frilp as a value addition to its customers who can in turn enhance interaction with their customers with the a...
5 October, 2015 |