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Freshdesk Arcade ‘gamifies’ customer support for better engagement, enhanced efficiency

Tuesday, September 18, 2012 | More »

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Freshdesk Inc., a SaaS-based customer support platform, has launched Freshdesk Arcade, a new ‘gamification’ feature that enables companies to turn their customer support into a game to better engage help desk agents. Once the gamification is done, every support ticket becomes a chance for the ag...

saas

Techcircle SaaS Forum 2012 announces top 10 SaaS startups in India

If there is one area within the new-age technology that is red hot right now, it is software-as-a-service or SaaS – both in terms of startup activity and as a tool for entrepreneurs to build a low-cost business from scratch. Techcircle.in has come up with a listing of India’s top 10 emerging Saa...

31 August, 2012 |More »