Posts Tagged ‘ Freshdesk Inc. ’
Tuesday, October 20, 2015
Tiger Global Management-backed Freshdesk Inc, which provides a SaaS-based customer support platform for enterprises, has named LinkedIn India MD Nishant Rao as chief operating officer. In his role as COO, Rao will be responsible for all non-R&D aspects of Freshdesk’s operations, the company sa...
Freshdesk, which provides a SaaS-based customer support platform for enterprises, has acquired social recommendations platform Frilp. Once integrated into its offering, Freshdesk can offer Frilp as a value addition to its customers who can in turn enhance interaction with their customers with the a...
5 October, 2015 |
Tiger Global Management-backed Freshdesk, which provides a SaaS-based customer support platform for enterprises, has acquired video chat software 1Click.io for an undisclosed amount. This acquisition enhances the real time chat capabilities of Freshdesk, which is run by FreshDesk Technologies Pvt Lt...
18 August, 2015 |
Chennai- and US-based Freshdesk Inc, a provider of SaaS-based customer support platform for enterprises, has raised $50 million (Rs 314 crore) in Series E round of funding from its three existing investors. Tiger Global led the investment with Accel Partners and Google Capital also participating in ...
20 April, 2015 |
Chennai- and US-based Freshdesk Inc, a provider of SaaS-based customer support platform for enterprises, has secured $31 million in a Series D round of funding led by existing investor Tiger Global Management. The round also saw participation from another existing investor Accel Partners and new i...
12 June, 2014 |
Freshdesk Inc., a SaaS-based customer support platform, has launched Freshdesk Arcade, a new ‘gamification’ feature that enables companies to turn their customer support into a game to better engage help desk agents. Once the gamification is done, every support ticket becomes a chance for the ag...
18 September, 2012 |
If there is one area within the new-age technology that is red hot right now, it is software-as-a-service or SaaS – both in terms of startup activity and as a tool for entrepreneurs to build a low-cost business from scratch. Techcircle.in has come up with a listing of India’s top 10 emerging Saa...
31 August, 2012 |