Home > Archive by tag 'Freshdesk Arcade'

Posts Tagged ‘ Freshdesk Arcade ’

Freshdesk Arcade ‘gamifies’ customer support for better engagement, enhanced efficiency

Tuesday, September 18, 2012 | More »

Screen Shot 2012-09-18 at 1.35.11 PM 2
Freshdesk Inc., a SaaS-based customer support platform, has launched Freshdesk Arcade, a new ‘gamification’ feature that enables companies to turn their customer support into a game to better engage help desk agents. Once the gamification is done, every support ticket becomes a chance for the ag...