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Amazon offers better customer experience than Flipkart: Forrester report

Thursday, November 3, 2016 | More »

The Indian arm of the US-based online retailer Amazon has been able to offer better customer experience (CX) than its home-grown rival Flipkart in the Indian market where the two ecommerce marketplaces have long been engaged in an intense battle for supremacy, according to a report by Forrester. Acc...


Indian e-commerce spends set to increase 8x to $16B by 2018: Forrester

While the Indian online retail market is in a nascent stage, it is growing rapidly. So much so, that research firm Forrester expects it to grow at a compound annual growth rate (CAGR) of more than 50 percent over the next five years to reach $16 billion by 2018. This will be an eight times […...

10 March, 2014 | More »