Amazon offers better customer experience than Flipkart: Forrester report

Binu Paul

The Indian arm of the US-based online retailer Amazon has been able to offer better customer experience (CX) than its home-grown ....

3 November, 2016

Indian e-commerce spends set to increase 8x to $16B by 2018: Forrester

Anand Rai

While the Indian online retail market is in a nascent stage, it is growing rapidly. So much so, that research firm Forrester expects ....

10 March, 2014