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Amazon offers better customer experience than Flipkart: Forrester report

Thursday, November 3, 2016 | More »

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The Indian arm of the US-based online retailer Amazon has been able to offer better customer experience (CX) than its home-grown rival Flipkart in the Indian market where the two ecommerce marketplaces have long been engaged in an intense battle for supremacy, according to a report by Forrester. Acc...

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Amazon eyes advantage over Flipkart with ‘Global Store’ launch in India

In what could give a huge boost to Amazon India’s efforts to gain dominance in the Indian e-commerce market, the US-based e-tailer has launched its ‘Global Store’ here that will give Indian customers direct access to over 4 million global products. With the launch of the Global store, ...

14 October, 2016 | More »

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Snapdeal nudges buyers to pay before delivery with new service

E-commerce marketplace Snapdeal has introduced a new service that promises free next-day delivery and other benefits to buyers who pay at the time of purchase, in a tactic aimed at goading users to move away from the cash-on-delivery model that helped popularize e-tailing in India. Snapdeal Gold doe...

29 August, 2016 | More »

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Flipkart to take on Amazon Prime with F-Assured; how is it different from Flipkart First?

Upping the ante in its rivalry with US e-commerce giant Amazon, Indian online retailer Flipkart on Friday launched Flipkart Assured, a programme that customers can use to avail free delivery within two to four days for products that cost more than Rs 500. The move came barely weeks after Amazon last...

19 August, 2016 | More »