Private sector lender HDFC Bank has selected five fin-tech startups to partner it in offering enhanced customer experience and improved services.
These five startups are part of the 30 fin-tech startups shortlisted last week at the HDFC Bank Digital Innovation Summit. The bank will only integrate the service and products of these startups and is not looking to invest in them. The selected startups are in the fields of artificial intelligence, marketing, quality assurance, and payments (both mobile and biometrics).
Here are the startups that will partner with HDFC Bank:
Senseforth Technologies: This firm offers an artificial intelligence powered, big data analysis software that helps enterprises with customer services. The company’s patent-pending technology offers automated, real time services such as interpreting customer feedback and performing customer-specific tasks at an enterprise’s backend. Senseforth also provides customer-based analytics. The Bangalore-based firm will provide HDFC Bank a customer response system that is powered by artificial intelligence.
Tagnpin: This Gurgaon-based firm will offer HDFC Bank customer engagement services. The company’s core business offering is a referral marketing software, where brands reward customers for referrals, social sharing as well as purchases. The company allows brands to run marketing campaigns.
Net Vigil Software: Based in Mumbai, this mobile payments company will offer HDFC Bank QR code based mobile payments services.
Bugclipper Technologies: This Mumbai-based startup offers quality assurance services by offering apps an easy way to report bugs. HDFC Bank will utilise the company’s services for in-app feedback and reporting.
Tapits Technologies: This Indore-based firm will provide HDFC Bank with biometric payments solutions.