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Meet The People Who Run Flipkart Beyond The Bansals

It’s definitely not a ‘two-man’ show at Flipkart, India’s largest e-tailer which clocked sales (our guess of gross merchandise value or GMV) of Rs 500 crore (factoring out the recent ups and downs in forex rates, around $100 million) in FY2011-12, a ten-time increase from FY2010-11. The key to success has been the execution and that essentially means the people working for Flipkart. Currently, the company has on board a 4,800-strong team (check out our previous story on how Flipkart grew last year, right out of the horse’s mouth!). So, even as the co-founders – Sachin Bansal and Binny Bansal – have been the face of Flipkart, there is now a senior team in place who are the real people behind Flipkart as we know it.

Techcircle.in takes a look at the other ‘Flikartians’ who are running the firm (the winner of VCCircle Awards 2012 for Best Venture Capital-backed Consumer Internet Company). Interestingly, most of these key people have joined the company within the last one year, which certainly indicate how the company is aggressively scaling up its operations.

We missed out on one name in the original list Sujeet Kumar, who is president of operations and heads the in-house logistics business of Flipkart. In this updated copy we have included him.

Ravi Vora (joined in March 2011), VP (marketing), seems to be the right hand man of the Bansals. This IIM-Bangalore alumnus has been instrumental in setting up the marketing function and spearheading the positioning and branding strategy of the company. The ‘Fairy tale’ and ‘No kidding, no worries’ ad campaigns have given ‘Brand Flipkart’ a considerable push/facelift both in terms of revenues and customer base. Vora is a B.Pharm from Birla Institute of Technology and Science and previously worked with Eli Lilly, Vijay Traders, Hindustan Unilever, Olam International and Heinz India.

Mekin Maheshwari (since Sept 2009), president (engineering) at Flipkart.com, is responsible for leading the engineering team, scaling up Flipkart’s business at a rapid speed. His LinkedIn profile says, “I help make e-commerce happen in India.” A bachelor of engineering in Information Science from Visvesvaraya Technological University, Maheshwari had earlier worked with Yahoo!, Ugenie and Lulu (post its acquisition by Ugenie).

Ankit Nagori (in Flipkart since 2010), VP (categories), is an IIT-Guwahati alumnus who heads multiple categories and helps the e-tailer build its team across multiple offices. After acquiring Letsbuy.com a few months ago in a bid to boost its electronics product catalogue going forward and launching the digital music store Flyte, Flipkart has expanded into pens & stationery, home appliances, perfumes and most recently bags, belts & luggage. The company has recently told Techcircle how it is eyeing everything except groceries and automobiles. Nagori has previously worked with ESCP-EAP, Paris, Milagrow Business and Knowledge Solutions and USP Media Solutions.

Karandeep Singh (joined the company in January 2012), Flipkart CFO, is the one who handles all aspects of finance and corporate governance. Within weeks after he joined last December, Flipkart reportedly raised a mega round of funding from existing investors and also announced the acquisition of Letsbuy. The next big thing to watch out is how he can make the firm a profitable venture and prepare it for a possible public float in the future. A Delhi University alumnus, Singh had also worked with Yum Brands, Moser Baer, Dell and Sapient India.

Sameer Nigam (joined in October 2011), VP (digital business), was the founder of Mime360.com, a digital distribution platform solution which hosts music streaming for labels like Saregama, Universal Music and Inreco, which was acquired by Flipkart last October. This made public Flipkart’s plans of entering the digital distribution domain and the company did launch Flyte, one of India’s largest legal online music stores. The e-tailer says that it has the largest catalogue of online music available in the country – more than a million tracks from 150,000 albums in 55 languages and across 700 genres and sub-genres. And there was no looking back for the company even in this space (read here for our sneak peek into how big a deal it is in terms of revenues. Nigam is an MBA (Entrepreneurship) from the Wharton School, University of Pennsylvania, and an MS in Computer Science from the University of Arizona.

Maneesh Mittal (been with Flipkart since September 2009), VP (operations), is a B.Tech from IIT-Delhi. Although he joined the e-commerce company as a general manager, he went on to become AVP (warehousing) and was finally elevated to VP last year. This certainly shows that one is bound to get appreciation in this young company if he/she is performing well. Earlier, Mittal was an associate with Evangelists.

Sujeet Kumar (joined in December 2008), president (operations) at Flipkart, is a B.Tech in Civil Engineering from IIT Delhi. He has been there for quite some time and has been responsible for building the company, along with the Bansals. Kumar oversees supply chain, warehousing and logistics, and is also in charge of business development for all categories. Plus, he is the one who ensures ‘customers’ delight’ through smooth operations at every level.

16 Comments

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Kiran K May 7, 2012 17:30

There are other Ecommerce companies also in India who are doing well like flipkart :) . Has flipkart paid some marketing money to VC circle to create the hype?. The now bogus PR baloon of 1 billion dollar valuation was also started by VC Circle.

Vivek Sinha May 7, 2012 18:08

Other ‘ecommerce’ firms are not as big or grown to same scale as Flipkart. The only comparable firm to that extent is Homeshop18 which draws bulk of its sales from well, home shopping. Kiran, unfortunately Flipkart is more peeved about us writing about them than some readers like you :) Rest assured, we are not like many mainstream publications who do paid stories.
Having said that, we don’t see anything wrong in talking about the unknown faces of a company lot of people want to know about. In that case a one Mr Jain would be paying all the biggest media groups in the world for speculating who would succeed Warren Buffett :)

Vish May 7, 2012 18:41

There’s plenty of Commercial Mis-reportings in Flipkart. Wait till that bubble bursts. So much for vluations…

feedback May 7, 2012 18:54

A story on people who left flipkart and became bigger is also a must. You have to realize that most of the new guys being touted here are the ones who are implementers, once the idea had been designed by their predecessors with much more talent.

Names like alok gore ( architect), tapan das(CFO), anupama sharma (head marketing, Stanford), vipul bathwal (category head, IIM-A), pramod sarja (CMS), Valliappan(head for indiaplaza), ashish kumar( in amazon) also needs to be told. Who flipkart hired and then couldnot keep.

All of the above are there because of the culture of sycophancy which flipkart promotes at all levels. And these people who are outside are the ones who may bring flipkart down.

The actual people who should have been there along with manish and mekin are sujit kumar, amod malviya, and tapas rudrapatna .

You might not realize that any decent r-com company is well aware of this culture, and doesnot touch upper management of flipkart with a barge pole. Every one is happy that these people are there. :)

Kiran K May 7, 2012 19:21

Why don’t you do a story on who owns the courier company that powers flipkart deliveries ?

Srivathsan G.K May 7, 2012 20:40

Wow, always had this in mind, the brains behind Flipkart, brilliant team effort and wishes to make it much bigger !

Abhik May 7, 2012 21:32

The author missed Anuj Choudhary, the guy who runs Flipkart Logistics and is responsible for over half the employee base of Flipkart and ensuring ‘customer delight’ by making sure that deliveries happen on time.

Another guy is Sujit who heads Operations and has been with the company for a pretty long time.

Disclosure: Anuj happens to be a friend of mine :)

Jaspreet May 7, 2012 22:00

Another notable mention – Sujith who has probably built FKL..

fk May 8, 2012 12:52

What about Vaibhav Gupta?

Roshan May 8, 2012 13:41

wwah re waaah..i dont understand the negativity here!

Sri May 9, 2012 1:16

I thought Vaibhav Gupta is leading the Product Management function as VP-Product Management, atleast as per his linkedin profile. Can someone confirm the same?

Sri

Flyte May 9, 2012 23:19

Also do not forget Vaibhav Pandey, who used to handle the categories before taking the current responsibility of integration between FK & Letsbuy.

Sameer Khandelwal May 10, 2012 6:35

I can imagine why Flipkart is peeved at this coverage. This will definitely lead to a scramble on linked-in and the start of poaching season.

Edward May 10, 2012 15:24

Flipkart’s Mass Merchant Business Model will last for just few years till people are comfortable and feel secured buying online,considering the very high customer acquisition cost and absence of Private Labels. I am shocked to see VC’s pumping millions into Flipkart. The long term business models are Niche Ecommerce websites like German brothers owned Jabong, Baby Oye, HealthKart and marketplaces like Junglee.com ( Where the website acts as a marketer rather than actually handling goods and logistics unlike Flipkart)….If someone has 1 billion dollars to spare i will strongly recommed the ultimate business model which will shutdown 90% of all other E- Commerce business models in India which is the business model adopted by the Alibaba owned Tmall.com .

BG Mahesh May 12, 2012 8:49

The people who make a company BIG is the customer. Don’t forget to acknowledge that.

Flipkart has succeeded like no other portal in India, the criticism is not surprising at all. It is the first billion dollar internet company out there. For some reason we like to go after people, companies that succeed.

amit sharma May 17, 2012 4:46

Gentlemen, seriously, as Master Yoda would say- “f****ing us a break give”. The FK team has done an amazing job, and a lot of us second generation eCommerce peeps have a real market to address due to first generation companies like FK (discounting the jokes that Indiatimes and Rediff shopping were). It is in the interest of the VC community that FK be the holy grail of Indian eCommerce, and hype and drama will always surround this company.

However, and that’s a big H- there is a certain logic behind the idea that we will not see an Amazon type “winner take all” in Indian eCommerce, even in the generic horizontal e-tailer space. I have 3 reasons to believe so:

1/ Amazon had a much longer lead. By the time other serious players woke up, Amazon had a clear run for many years, and had captured (and this is important) a significant mindshare of the influencers and also the early majority.

2/ The US is a generally homogenous market. Dallas ain’t that different from California, when it comes to buying habits, cultural orientations etc. India- well, we are as heterogeneous as it gets. What this means is that a leader in any industry has to win “multiple battles”.. not an easy path to unchallenged leadership.

3/ India has deeper problems/uncertainties, and therefore presents bigger opportunities to fast followers. What’s the future of payment infrastructure? Logistics- can someone pioneer a 4-hour delivery schedule like TaoBao is trying in China (I heard someone already is attempting that)? What level of private labeling will work, and in which categories? Take any part of our value chain, and there are uncertainties, and therefore opportunities. A fast follower who innovates along one or multiple of these dimensions can easily stand out, get attention, and soon become the nightmare of VCs who are betting the kitchen sink on FK.

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